Privacy Policy

1. Introduction

Take a Zip LLC ("ZipAdBook," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at zipadbook.com.

2. Information We Collect

2.1 Information You Provide Directly

• Account registration data: name, business name, email address, phone number, and password.
• Order and payment information: billing address, payment card details (processed and stored by Stripe — we do not store raw card data).
• Artwork and creative assets you upload for advertising campaigns.
• Communications you send us via support tickets, contact forms, or email.

2.2 Information Collected Automatically

• Log data: IP address, browser type, pages visited, time spent, referring URLs.
• Device information: device type, operating system, unique device identifiers.
• Cookies and similar tracking technologies (see Section 6).
• Usage analytics via Google Analytics (anonymized).

2.3 Information from Third Parties

• Payment processors (Stripe): transaction status, payment method type, fraud signals.
• Authentication providers: if you sign in via a third-party OAuth provider.

3. How We Use Your Information

• To create and manage your account and authenticate your identity.
• To process orders, payments, and deliver advertising services.
• To send transactional emails (order confirmations, artwork reminders, delivery notifications).
• To respond to your support requests and inquiries.
• To improve our platform, diagnose technical issues, and analyze usage trends.
• To send marketing communications (only with your consent; you may opt out at any time).
• To comply with legal obligations and enforce our Terms of Service.
• To detect and prevent fraud, abuse, and security incidents.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service providers: Stripe (payments), Supabase (database/auth), Resend (email delivery), Vercel (hosting). These providers are contractually obligated to protect your data.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Legal requirements: When required by law, court order, or governmental authority.
• Protection of rights: To protect the rights, property, or safety of ZipAdBook, our users, or the public.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Account data is retained for 3 years after account closure for legal and business purposes. Payment records are retained for 7 years as required by tax law. You may request deletion of your data at any time (see Section 8).

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Essential cookies: Required for authentication, session management, and core platform functionality. Cannot be disabled.
• Analytics cookies: Google Analytics to understand how users interact with our platform (anonymized). You may opt out.
• Preference cookies: Remember your settings and preferences across sessions.

You can manage cookie preferences through our Cookie Consent banner or your browser settings. Note that disabling essential cookies may impair platform functionality.

7. Data Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest (via Supabase), row-level security policies, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Portability: Request your data in a machine-readable format.
• Opt-out of marketing: Unsubscribe from marketing emails at any time via the link in any email or through Account Settings.
• Cookie preferences: Manage analytics and preference cookies via our Cookie Consent banner.

To exercise these rights, email us at privacy@zipadbook.com. We will respond within 30 days.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at privacy@zipadbook.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on our platform. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights: